Keeping the Faith

Our work can be soul sapping. Values appear to be commonly espoused but rarely lived.  A senior once told me, in jest, “Participatory decision making is when others participate and I decide!” Unfortunately, that is often the reality. Our battles seem unending.  The small gains made may evaporate before our eyes. So, yes, keeping the faith in what we do is challenging.

But, nonetheless, it is essential. Without belief in our collective potential of making a difference, development interventions would really mean nothing. Change nothing. So, what can we do to keep that flickering flame of hope and faith alive? Here’s what works for me.

Accepting that there will always be ups and downs
Our lives rarely follow smooth and linear paths. In fact, they sometimes seem to be on shuffle with choice and chance. Development interventions are no different. We may make neat theories of change and logical frameworks. But our interventions still have a life of their own with ups and downs influenced by all kinds of factors and contexts.  The engagement with these contexts and factors and the people living them is what makes our work vibrant and chaotic. It is also what lends it meaning. It is up to us to see how we can adapt, course correct (as needed) and essentially navigate collectively and arrive at our goal posts. It is up to us to garner our learnings along the way so that we can improve our future work (including our own capacities of doing this work).

Realising that there will always be allies and that we have to find them
There are people who believe and want the same things that we do.  There are people who can educate us on how to shape our interventions more effectively. They will bring their unique energies, perspectives and resources. They will help us grow. Sometimes, we may find them in the unlikeliest of places. But as long as we keep our minds and hearts open, we will find them. The fellowship in intentions and actions will help our work take root.

Appreciating that every change – even a small one, even at the level of one individual – is a step forward
The issues we grapple with seem intractable for a reason. If they were that easy, they would have been addressed by now. So, we need to move along the continuum from individual to collective, from internal to external change. Each step counts. Of course, these have to be contextually relevant and strategic steps!

Recognising that influencing institutions is a time taking process
Very often, our projects aim to change institutions within a finite three year period. But we get much less time to do the actual work. We need official clearances and agreements and build working relationships. There are written and unwritten protocols and norms and other rules of this universe that need to be grasped and then used judiciously. People get transferred and we have to start from scratch again. We need to be more realistic. Even then, ultimately, we may still need to settle for some sort of a compromise.  And that is ok. It gives us the scope to continue our work in another way.

Committing to doing my best wherever I am and with whatever I know and have
This has helped me remain focused, especially when I have been at crossroads or in uncertain/’everything seems to be falling apart’ type situations. It matters. It may even turn out to be the example or inspiration that somebody else around us needed. There is certainly no harm in triggering some positive chain reactions!

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Staying True

My first boss used to make me rewrite everything. This was at a business daily where I was a part of the features team. Actually, I used to write and then rewrite the copy and then take it to her and then rewrite it again as per her instructions. Sometimes, more revisions followed. Most of my articles had an average rewrite rate of 3. I began to do better in my second year. But, by then, I had become a compulsive rewriter with an innate distrust of the quality of whatever I completed easily and at one go!

While typically laborious and sometimes soul crushing, this habit of rewriting has helped me. I learnt the benefits of returning to what I had written after taking a break and then viewing it with a certain sense of detachment. I could then pare and prune more easily. I could even be ruthless when strict word limits were involved. And even though I didn’t always win, I gradually learnt to speak up for what I felt needed to be communicated. It could be about that crucial string of information that held the piece together, something that captured the personalities of people or an interesting aside that lent more ‘atmosphere’ (or context if you will). I carried all of this into my subsequent work in the development sector. It has been an interesting journey, but also one where writing has sometimes taken a backseat.

And what brought all this up? A few weeks ago, I was asked what I do. Instead of the usual ‘development consultant’, I replied with ‘writer’. In my head, I even added ‘rewriter’! In fact, the universe continued to throw some pretty big signs my way. Last week, watching a ballet performance made me realise the need for unswerving loyalty to who we are and what we love and how that difficult journey can also yield moments of great beauty and life affirming satisfaction that can spread out and touch others as well.
So, it is definitely time to pare and prune other professional commitments and stick to what I love and am – a writer (and rewriter)!

The Top Five … Reactions to being a Consultant

Here’s a list of another kind – the top five statements that I get to hear the most.

Number 5:  You don’t have to report to anybody!
This is partly correct. Yes, I am my own boss. But then things like nodal/contact persons, seniors (“we have to consult them you know”) and feedback exist. Let’s just say…it is complicated!

Number 4: You don’t have to do that 9-5 thing.
I am happy about this. But then, on the flipside, distinctions between day and night and weekdays and weekends and holidays and other days can get blurred very easily while chasing deadlines. Moreover, there are expectations that, as a consultant, you will manage to deliver on time no matter what! “The world is on a seven day break. But then we had agreed on that date for finalising this. Remember?” And then you kick yourself for being a conscientious professional and not slipping in 1-2 days of leeway (and recovery from holiday) time!

Number 3: You can choose what you want to do.
Our lives are a curious mix of choices and chances and compulsions. Being a consultant doesn’t change that completely. So, there are some assignments you do because you want to and some because you have to.

Number 2: Don’t you miss working in an office, having colleagues and all that?
As a consultant, you work closely with various teams across organisations and locations. So, the scope for meaningful interactions is always present. You can also hear all the office gossip without really being affected by it (unless it directly concerns you)! Of course, there are no official support structures and systems to always fall back on. So, there are pluses and minuses (including numbers 3-5). Anyways, it has worked for me for the last 8-9 years.

And the Number 1: So, what do you do exactly?
To be fair, just saying ‘consultant’ probably does not make much sense. But then in my case adding the words ‘process documentation and knowledge management’ doesn’t usually help either! And then – ‘for the development sector’ does the rest! Some smile knowingly and desist. The more hardy and curious kinds ask more questions. I guess that is social work too…clarifying about social work!

Insights from 2016: The Abridged Version

So, it is the season to be merry. It is also that time when we become  reflective as we look back on the year, on the triumphs and trials, the expected and unexpected. So, what did all the assignments and other professional engagements in 2016 teach me? Here are the highlights!

*We bring all of ourselves to our work, even the parts we are not aware of. It is worthwhile to figure out what these parts are and how they influence our perceptions and performance.

*Being participatory will bring on headaches. But it is absolutely worth it. It will yield benefits that we have not even thought of.  

*Going beyond the ‘quotable quotes’ kind of lines from children and people in publications is difficult. Sometimes, very few even expect you to! But we need to fight this battle too – of ensuring that we present what we hear and experience.

*It is ok to make mistakes and fail. The important thing is to learn from the experience. The more important thing is to be able to apply those learnings (and we can then reach the hallowed lessons learnt stage!)

*Sometimes, a dream runs its course. We or our circumstances change. Or both. Sometimes, it is just time to move on…in a different direction.

*Believe in causes. And professional commitments and deadlines. And self care.

 

What’s In A Number?

We are surrounded by isms. I had always thought that I was immune to at least one of them – aegism. And then I was proved wrong. And I guess I fell for some other stereotypes too!

I was on an assignment facilitating development of Child Protection Policies for a host of faith based organisations across multiple states in India. This had taken me to a location straddling the borders of New Delhi and Haryana. It was an interesting group of participants encompassing various domains,  levels , backgrounds, experience and educational qualifications. The age range was 17 to more than 60 years. All this was intentional since we hoped to initiate a dialogue on child protection which could travel beyond the usual senior management and head office fixations. It did make my life difficult as I had to ensure that the entire training was in Hindi and participatory, that there were no power points and that people could move collectively as we drafted the organisational policy together.

This varied and very interesting group of participants included women from the local communities who supported self help group and livelihood related initiatives. One of them – fondly called chachi (aunty; the term is used for father’s younger brother’s wife) – was definitely in the 60-70 year range. She was the oldest participant. And she proved to be the most enthusiastic one!

Some of the younger participants (positioned at office and community locations) were quite active, particularly in the group work sessions. I had expected that. But the consistent interest of chachi blew me away. She would push other participants to focus on the task at hand in all the group work exercises. She possibly took down almost every word I spoke!

On the first day, she had been hesitant in asking me when she didn’t understand anything.  Though I encouraged her, she chose to turn to the participants sitting next to her. By days two and three, she was making her opinions abundantly clear including when she was feeling sleepy!  She definitely made our daily feedback sessions more lively and real.

I have always believed that each individual has strengths and capacities and can contribute. But during the workshop, my surprise at her participation made me realise that I had possibly started with a somewhat limited perception of who she was, what she could be interested in and what she could do.  By day four, I stood corrected. And humbled.

What Failure Taught Me

A friend had once remarked – ‘you people in the development sector don’t have failures. Anything goes wrong, you call it learning!’ That sentence has stuck with me. Of course, looking at challenges and failures as learnings has its advantages. It promotes a more positive outlook and provides reference points for improvement in future programming. However, and this has been pointed out by many, do we really ‘learn’ and do we apply what we learn? This lessons learnt business calls for a post of its own. Here, I am going to focus on failures.

Failures in the professional domain come in various shapes and sizes. These range from those that evoke mild disappointment but don’t disrupt our worlds to those that make us doubt our own capacities and paralyse our sense of confidence and self worth. In my initial days as a journalist, many many years ago, I was, very briefly, placed in a particular division where I struggled to deliver. In my own eyes, I was a spectacular failure. In fact, I was surprised by my sudden and completely unexpected incompetence! Thankfully, I was later placed in another division where I felt more at home and did well.

While it hasn’t always been easy, my subsequent work in the development sector has been largely free of such experiences. However, the last few years with multiple assignments and deadlines and a never ending array of personal crises brought added pressure. I defaulted on deadlines – some because I couldn’t manage and some because the universe threw in additional googlies! And a lingering sense of failure set in. I did allow myself to wallow in it a bit and then decided to see what I could do about it, and what I had learnt! So, here are my learnings from failure.

  1. It is ok to fail. A lot of people, including the amazing Rumi, have even stated that broken is beautiful.
  2. It is not ok to let that sense of failure control your life. Or make you question your abilities.
  3. Take charge. See what you can do differently next time. And also make that point unambiguously in the next assignment.
  4. Despite best efforts, things may still go wrong. Just deal with it!
  5. And…as long as you can smile and laugh, it is not that bad.

Every experience does teach us something. Even though we may not see it or feel it, our battle scars do make us stronger and better and unique.

To be (humble) or not to be…That is the question!

People with innate humility seem to be an endangered species. Maybe, they are part of the collateral damage in a world which seems to increasingly equate brash confidence with competence and marketing acumen with real talent and success. Of course, there is a need to have a presence and speak up. This becomes even more pertinent as resources and opportunities grow scarce. And there is that little matter of managing to survive in the food chain! But in all this din, do we really get the chance to know the people we work with? To appreciate the quiet workers or those whose talents are not glaringly obvious? Or even those who are obviously gifted but choose not to broadcast that and do whatever is needed in their own understated way?

I would like to believe that substance matters and that the true ability and character of a person does shine through. Of course, there are often more examples to the contrary and you wonder how certain people got to certain places. Uncharitable jealousy or unaffected curiosity aside, it does irk!

But then I think of the (much smaller) sub set that continues to work despite all these discouraging signs around them. There are people who are clear about what they want, the paths that they take and don’t feel the overwhelming need to draw attention to themselves along the way. It can’t be easy.  But possibly, conviction triumphs.  And that is deeply reaffirming. And inspiring.