Qualitative research problematizes the ‘objective’. Can anything be really objective when we view almost everything through the lens of our own perceptions, biases and experiences? Some constructs or labels or distinctions, whatever they are called, are clearly demeaning and discriminatory. We find it easy to identify and rebel against them. But, sometimes, we carry certain other biases and we are not even aware of them, of how they may be implicitly influencing our behaviours. That realisation is disconcerting. It happened to me. My not so glorious moment possibly impacted me more than the other person concerned. But still…
About seven-eight years ago, I found myself in a rural district in Rajasthan. I had come to support an organisation (Bodh Shiksha Samiti) in undertaking process documentation of one of their rural schools. Each day, a different staff with a motorcycle provided transport (from the block office to the village with the school being covered) and background information. That day too, I started with my volley of questions as we made our way through the uneven terrain. The staff hailed from this particular area. So, we talked about local customs and traditions before getting into the crux of the conversation – education. So, how were these schools functioning? How responsive were the communities? Could we actually see any changes in the children – in their education levels as well as overall development? Did children from disadvantaged backgrounds and in remote rural areas need to be taught differently? What worked? What didn’t? Did the pedagogy used and promoted really make a difference?
His answers were direct and honest and thought provoking. I was enjoying the conversation and learning a lot. Then I asked – “What exactly do you do here?” He turned and smiled at me and said – “Main tho driver hoon didi”. (I am the driver didi i.e. sister). Then it hit me. I would possibly have not asked that many questions about the education component if I had known that he was a driver. I also realised that day that just being respectful towards everyone was not enough if I still carried biases that somehow limited my perceptions of what the other person was capable of. I didn’t feel particularly proud of my subjective self that day!
In the years that have followed, prevalence of such moments has reduced…I think. I have tried to get better at initiating a dialogue, to help evolve moments of connection that can possibly be mutually enriching and not merely extractive. And to not underestimate anyone.
All this doesn’t necessarily mean that I have overcome all my biases. I am sure there are many more moments of disconcerting epiphany in store. Well…we live and learn!